Are you having trouble with broadband disconnections?

We’ve been contacted by an Aberdeenshire Council official who is speaking to BT about disconnection issues. He is looking for phone numbers that are affected.

If you suffer from broadband disconnections can you please email editor@kintore.org.uk, as a matter of some urgency, with:

  1. Your name
  2. Your telephone number
  3. Whether you are on fibre or conventional wired broadband
  4. And a wee description of the problems you are having with broadband.


UPDATE: Aberdeenshire Council Infrastructure Services tell me that a "defective piece of kit" in Kintore has been changed.

They would welcome feedback as to whether things have improved.



Again, it would be important to have the phone number that your broadband is connected and you probably don't want to put that in a reply on Facebook – so could you email editor@kintore.org.uk again and tell me:

1. Your name
2. Your telephone number
3. Whether you are on the new fibre (e.g. BT Infinity) or the conventional wired broadband.
4. Have you noticed any improvement (e.g. less disconnections).

Thanks
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